Last updated December 1st, 2025
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This Terms of Use Agreement ("Terms", "Agreement") is a legally binding agreement between Briance (referred to as "Briance", "us", "we" or "our") and you (referred to as "User", "you" or "your"). This Agreement sets forth the general terms and conditions governing your access and use of the https://www.briance.ca/ website and any of its associated products or services (collectively, the "Website" or "Services"), specifically including our cleaning services.
By accessing or using the website or our services, you acknowledge that you have read, understood, and agree to be bound by all of the terms. If you do not agree with all of these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.

Table of content

• Accounts and membership
• Billing and payments
• Accuracy of information
• Guideline for reviews
• Data Backups
• Links to other websites
• Prohibited uses
• Intellectual property rights
• Disclaimer of warranty
• Indemnification
• Severability
• Dispute resolution
• Assignment
• Privacy policy
• Changes and amendments
• Acceptance of these terms
• Contacting us

1. Accounts and membership

You must be at least sixteen (16) years of age to use this Website. By using this Website and by agreeing to this Agreement, you warrant and represent that you are at least sixteen (16) years of age.If you create an account on the Website, you are solely responsible for maintaining the security and confidentiality of your account credentials.

You are fully responsible for all activities that occur under the account.You must immediately notify us of any unauthorized uses of your account or any other security breaches. We will not be liable for any act or omission by you, including any damages of any kind incurred as a result of such acts or omissions. Providing false contact information of any kind may result in the termination of your account.

2. Billing and payments

2.1. Payments and FeesYou shall pay all fees or charges associated with your account or for the Services purchased in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.If auto-renewal is enabled for the Services you have subscribed for (e.g., recurring cleaning services), you will be charged automatically in accordance with the term you selected.

2.2. Cancellation Policy

‍This policy is intended to ensure fair compensation for the cleaning personnel ("Cleaners") reserved for your Service.

Any cancellation or modification must be made via the customer account or provided to us in writing (email).

More than 48 hours before the scheduled service time : No charge
Within 48 hours before the scheduled service time : A fee equivalent to 50% of the total service amount will be charged.

‍In the event of abusive or repeated cancellations, Briance reserves the right, at its sole discretion, to:
‍Requalify the frequency of your service package
Terminate the subscription or access to Services without further notice.

3. Accuracy of information

Occasionally, there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to service availability, promotions, and offers.We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel reservations if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your reservation). We undertake no obligation to update, amend, or clarify information on the Website, except as required by law.

4. Guideline for reviews

We may provide you with areas on the Website to leave reviews or ratings (collectively, "User Content"). When posting User Content, you must comply with the following criteria:

• You should have firsthand experience with the service reviewed.
  
• Your reviews must not contain offensive profanity, or abusive, racist, offensive, or hate language.
• You may not post any false or misleading statements
• You may not organize a campaign encouraging others to post reviews, whether positive or negative.

We reserve the right to accept, reject, or remove User Content at our sole discretion. User Content is not endorsed by us, and does not necessarily represent our opinions. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any User Content. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub-licensable right and license to reproduce, modify, translate, transmit, display, perform, and/or distribute all content relating to reviews.

5. Data Backups

We are not responsible for Content residing on the Website (including data, images, or files uploaded by you). In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. While we may, on occasion, perform backups for our own purposes, we make no guarantee that any specific data you need will be available or restorable.

6. Links to other websites

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating the content or offerings of any third-party websites. Your linking to any other off-site websites is strictly at your own risk.

7. Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content:

• For any unlawful purpose.
• To solicit others to perform or participate in any unlawful acts.
• To violate any international, federal or provincial regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• To submit false or misleading information.
• To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
• To collect or track the personal information of others.
• To spam, phish, pharm, pretext, spider, crawl, or scrape.
• For any obscene or immoral purpose.
• To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

8. Intellectual property rights

This Agreement does not transfer to you any intellectual property owned by Briance or third-parties. All rights, titles, and interests in and to such property, including but not limited to the Website content, trademarks, service marks, graphics, and logos, will remain solely with Briance or its licensors. Your use of our Website and Services grants you no right or license to reproduce or otherwise use any Briance or third-party intellectual property.

9. Disclaimer of warranty

YOUR USE OF OUR WEBSITE OR SERVICES IS SOLELY AT YOUR OWN RISK. You agree that such Service is provided on an "AS IS" and "AS AVAILABLE" basis.WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free.

10. Indemnification

You agree to indemnify, defend, and hold harmless Briance and its affiliates, directors, officers, employees, and agents from and against any liabilities, losses, damages, or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your use of the Website or Services or any willful misconduct on your part.

11. Severability

All rights and restrictions contained in this Agreement shall be applicable and binding only to the extent that they do not violate any applicable laws. If any provision or portion of any provision of this Agreement is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining provisions or portions thereof shall constitute the agreement of the parties with respect to the subject matter hereof and shall remain in full force and effect.

12. Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Quebec, Canada, without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Canada.The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the provincial and federal courts located in Montreal, Quebec, Canada, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement.

13. Assignment

You may not assign, resell, sub-license, or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent. We are free to assign any of our rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of our assets or stock or as part of a merger.

14. Privacy policy

We care about data privacy and security. Please review our Privacy Policy: https://www.briance.ca/privacy.
By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

15. Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the top of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

16. Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

17. Contacting us

If you have questions or comments about this Agreement, you may email us at info@briance.ca or by post to:

Briance
4610 Wellington
Montreal, Quebec H4G 1W9
Canada